What does Blissbox offer?

• Toys – the latest and greatest in sexual sophistication
• Films – the very best from the thousands available
• Sexessories – exciting range of accessories
• Sex tips – guidance on how to spice up your sex life and sexual health advice
• Customer service – email Shere Bliss for help and advice
• Look out for many more products as we roll-out

Who are the target customers?
Blissbox is targeted at both men and women interested in spicing up their sex lives in a fun way and who appreciate an honest, straightforward approach to product retailing. The site is strictly for over 18s.

Why should customers choose Blissbox?

1. To our knowledge, Blissbox is the only website offering customers detailed descriptions and real customer reviews (both positive and negative) for the products it offers, in a straightforward way, enabling customers to make an informed buying decision. The site offers a selection of the thousands of products available – the latest and greatest in sexual sophistication – with each toy, video and DVD tried, tested and reviewed to give customers a no-nonsense combination of facts, figures and the fun factor.
2. A full range of products means there is something for the first timer as well as the more experienced customer.
3. Easy to use search capabilities save time and help ensure customer satisfaction. Search options on sexual preferences return a list of products which best suit customer needs.

So who is reviewing your products?
People just like us! We use both people who have used sex products in the past and been frustrated by the lack of good service and information within the industry and people who are enthusiastic beginners. Our reviewers are an equal spread of men and women and are generally aged between 20 and 50. They range from City bankers and solicitors to graphic designers and housewives.

We are actively encouraging our users to become reviewers too and will be offering a prize (a complimentary Blissbox gift) to the reviewer who has provided the best review each month.

Where are your headquarters?
Blissbox has offices in Amsterdam, as it makes sense to be close to our suppliers, many of whom are located in the Netherlands.

Is Blissbox an independent company?
Yes, neither Blissbox nor Black Dog Limited is owned by nor has shares in any of its suppliers. This allows us to offer a large and impartial selection of products, and to provide customers with real customer reviews, both positive and negative, enabling the customer to make an impartial and informed decision.

Who are your employees?
We are a team with extensive internet and customer service experience with a shared vision to make a real difference to the sex lives of our customers.

What technology supports the Blissbox website?
We've gone to great lengths to ensure that our Website is designed for quick and easy use, with a highly functional search facility which is capable of scanning a wide range of products based on customers’ sexual preferences. The system then identifies the best options available to the customer and allows them to purchase promptly the item that best suits them.

Overall, we are committed to ongoing investment in our website to ensure that our service online is an enjoyable and efficient experience.

Who owns Blissbox?
Blissbox (url blissbox.com) is owned by Black Dog Limited, a British Virgin Islands registered company which is owned in turn by a number of private shareholders. Blissbox bv in Amsterdam, Netherlands, manages the European operation. Blissbox bv was established in 2001.

Who’s behind Blissbox?
The Blissbox team have been consumers themselves of sex toys and films and have been frustrated by the general poor level of service and information available within the industry. Blissbox was created to fill this gap and to provide men and women with a fun, exciting, and high quality range of products, all of which have been rigorously tested and reviewed, to enable consumers to shop with confidence.

Who’s backing Blissbox?
Blissbox is the trading name of Black Dog Limited, which is owned by a number of private investors.

What about the less desirable sector of the adult industry?
Blissbox recognises that there are some sectors of the adult entertainment industry, as there are in any industry, where unacceptable practices are commonplace. Blissbox does its utmost to work with only ethical suppliers. Blissbox’s aim is to enhance the sex lives of its customers. Whilst we believe each individual has the right to express their personality in their own home, sex should always be consensual and enjoyable. We do our utmost to ensure that products supplied by Blissbox are from ethical suppliers who are not involved in the exploitation of people or in the distribution of unacceptable content.

Currently, there is little real information available about the adult entertainment industry in terms of who actually buys what, and why. We plan to run surveys from the website, which we will publish quarterly, in an attempt to redress some of the ‘sex industry’ myths.

What is the Blissbox response in instances of failed delivery?
Blissbox keeps generous stock levels to ensure our delivery promises to our customers are protected. However, the occasion may arise where a particular product proves to be very popular. Whilst we do strive to anticipate demand for such products and modify our stock levels accordingly, there may be the unusual situation where demand outstrips supply. In this instance we are reliant on our product suppliers to re-stock items. We will always keep our customers fully informed should this occur, giving them the opportunity to cancel their order if they wish to, whilst doing our utmost to resolve the situation.

How does a customer find a product and purchase it?
A customer can choose either sex toys, VHS or DVD films. Once they’ve made their choice, he/she can choose a category of product types from which to make their selection, or select a specific product from a listing of top 10 bestsellers or highlighted product of the week. Once a product is selected, the customer registers, enters a debit or credit card, and receives a confirmation of order email.

What are the benefits for a customer of purchasing online?
The internet is a great place to buy intimate products. The service is available 24 hours a day, seven days a week, so customers can browse products at their leisure wherever and whenever they want to without feeling the pressure that can sometimes be found in a retail sales environment. Instant order confirmation means purchasing is quick and easy.

Is the site safe and secure for transactions?
Yes, Blissbox’s technology is protected by Secure Sockets Layer (SSL) encryption and Verisign identity verification software.

So is blissbox.com really just an on-line sex shop?
No. We aim to provide much more than simple product lines. We offer lots of helpful information and practical advice on things like how to stay sexually healthy and we actively encourage feedback from our users to find out what they do and don’t like. We’ve also worked really hard to make the site easy to navigate and to make sure each section is clearly marked so customers only enter areas they want to. It’s important to us that our customers know exactly what they’re buying.

We aim to enhance the sex lives of our customers. While we believe each individual has the right to express their personality in their own home, sex should always be consensual and enjoyable.

For further information, please contact Shere Bliss 07984 820404 shere_bliss@hotmail.com